Support Center

Integrating with Google My Business

Last Updated: Feb 15, 2018 12:49PM EST
If you are seeing something different than the view in the below images, scroll past these instructions to the Classic View instructions below. 
 
Google My Business Integration: New View (2018)
  1. Go to www.google.com/business and click the Sign In button in the top right-hand corner to log into the Google account that was used to claim your listing. 
    • If you have not claimed your listing, please reach out so we can claim it for you and grant you access, or you can follow the instructions here. 
    • If you do not have a listing at all, feel free to contact us so we can create one for you. Alternatively, you can create a Gmail account and then visit www.google.com/local/business/add to create one on your own. 
  1. Upon logging in, you will see your Google My Business account landing page that displays any and all of the Business accounts you own or manage. Click the Location you would like to link: ​                               
  2. Select the ‘Users’ button on the navigation bar.
  3. Once you click into the Users section, click the pencil icon under the 'Who has access' section: 
  1. Click the people icon in the top right corner of the 'Manage Permissions' pop up: 
    • ​​NOTE: Only an Owner or Primary Owner of the Google My Business account will be able to add SinglePlatform as an Owner on the Location. 
  1. Add the email address gmb_managers@endurance.com and select “Owner” from the dropdown menu and click “Invite.” Please note, you will still be the primary owner of your listings!
Your work is done! You should now see gmb_managers@endurance.com as an additional, “Invited, Owner” on the Manage Permissions page.

From there, our partnership team will go in overnight to “accept” becoming an owner on the listing. Within 24 hours of that point, the SinglePlatform menu/services link will appear on the business’s Google Knowledge Panel and Google Maps listing.



Google My Business Integration: Classic View
  1. Go to www.google.com/business and click the Sign In button in the top right-hand corner to log into the Google account that was used to claim your listing. 
    • If you have not claimed your listing, please reach out so we can claim it for you and grant you access, or you can follow the instructions here.
    • If you do not have a listing at all, feel free to contact us so we can create one for you. Alternatively, you can create a Gmail account and then visit www.google.com/local/business/add to create one on your own. 


 
  1. Upon logging in, you will see your Google My Business account landing page that displays any and all of the Business accounts you own or manage. Select the business account that manages the location you would like to link with SinglePlatform.
  2. Click into the location (do not check off, just click into it). If you have multiple locations you are granting us access to, will need to click into each location individually. *​​​You will need to be in List View to click into the location(s). If your screen does not look like the photo below, please see: Google My Business: List View v. Card View
  3. Click the icon under the “Who has access” section.
  4. Click the people icon in the top right corner of the pop-up.
    • ​​NOTE: Only an Owner or Primary Owner of the Google My Business account will be able to add SinglePlatform as an Owner on the Location.
  5. Add the email address gmb_managers@endurance.com and select “Owner” from the dropdown menu and click “Invite.” Please note, you will still be the primary owner of your listings!


Your work is done! You should now see gmb_managers@endurance.com as an additional, “Invited, Owner” on the Manage Permissions page.

From there, our partnership team will go in overnight to “accept” becoming an owner on the listing. Within 24 hours of that point, the SinglePlatform menu/services link will appear on the business’s Google Knowledge Panel and Google Maps listing.

Contact Us

  • Email Us

  • Upload Your Menu

    Phone: 1-866-289-2087
    (M-Th 9-6 EST,Fri 9-5 EST)

    SMS Text Menu Updates
    1-646-832-4646
d8bef0903163f2497edda18df8e6a546@singleplatform.desk-mail.com
http://assets2.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete