Support Center

Integrating with Google My Business

Last Updated: Oct 19, 2017 03:53PM EDT
  1. Go to and click the Sign In button in the top right-hand corner to log into your existing claimed Google account. 
    • If you do not yet have a claimed Google listing, follow the instructions here.
    • If you do not have a listing at all, you will need to first create a Gmail account, and then visit to create a listing for your business. 
  1. Upon logging in, you will see your Google My Business account landing page that displays any and all of the Business accounts you own or manage: 
  1. If only one account appears, click Manage to view the business locations associated with the account:​
  • If multiple accounts appear, click Manage on the account that has the business locations tied to it. 
    • If more than one account has locations tied to it, click into each account to assess which you want to make SinglePlatform a manager. 
  1. On the Locations page, click the three horizontal lines in the top left-hand corner to view the drop-down:
  1. From the drop-down, select Create business account:
    • *This is an important step as giving us access via your regular Google account will not provide enough access to integrate.​
  1. Label the account with your business name "[Business name] Business Account" and click Done:
  1. You should now have a new box on your Google My Business account landing page:
  1. Click into the original business account box (should be on the left: 
  1. Select the location(s) at the bottom to affiliate with the new business account you created:
  1. Once you select the location(s), a grey bar will appear at the top of the screen with edit options. Click the Transfer Ownership button (middle icon that looks like a folder with an arrow in it):
  1. Select the business account you created earlier and click Transfer Ownership.
    • Please note, this is not transferring sole ownership of the listing, but simply sharing editing abilities with SinglePlatform. 
  1. ​You should see a notification in the bottom left-hand corner that your location(s) moved.
  1. Click on "Google My Business" at the top left to get back to the Google My Business account landing page:
  1. The business account created should now reflect the number of locations you transferred next to the new business location name. Click the three vertical dots next to the new business location name: 
  1. Click Manage Users:
  1. Click the Add User button in the top right-hand corner of the pop-up box:
  1. In the Add new users pop-up, type in
  1. Click the Choose a role drop-down and select Manager

  1. Click the blue Invite button:
  1. You should now see as an additional, Invited, Manager on the Managed Permissions page. Once you see that, click Done:
  1. Your work is done! From there, our partnership team will “accept” becoming a Role Manager on your listing. Once completed, your SinglePlatform account will then be linked with your business’ Google Knowledge Panel.

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