Support Center

Integrating with Google My Business

Last Updated: Jul 19, 2018 09:07AM EDT
If you are seeing something different than the view in the below images, scroll past these instructions to the Classic View instructions below. 
 
Google My Business Integration: New View (2018)
  1. Go to www.google.com/business and click the Sign In button in the top right-hand corner to log into the Google account that was used to claim your listing. 
    • If you have not claimed your listing, please reach out so we can claim it for you and grant you access, or you can follow the instructions here. 
    • If you do not have a listing at all, feel free to contact us so we can create one for you. Alternatively, you can create a Gmail account and then visit www.google.com/local/business/add to create one on your own. 
  1. Upon logging in, you will see your Google My Business account landing page that displays any and all of the Business accounts you own or manage. Click the Location you would like to link: ​                               
  2. Select the ‘Users’ button on the navigation bar.
    • If you see the view below, click the pencil icon under the 'Who has access' section: 
  1. Click the people icon in the top right corner of the 'Manage Permissions' pop up: 
    • ​​NOTE: Only an Owner or Primary Owner of the Google My Business account will be able to add SinglePlatform as an Owner on the Location. 
  1. Add the ID: 5316572918 and as the ID is typed in, the name of the location group will pop up. Choose GMB Managers SP and hit ‘invite’ . Please note, you will still be the primary owner of your listings!
Your work is done! 

Within 24 hours of receiving the invitation to your Google My Business listing, the SinglePlatform menu/services link will appear on the business’s Google Knowledge Panel and Google Maps listing.



Google My Business Integration: Classic View
  1. Go to www.google.com/business and click the Sign In button in the top right-hand corner to log into the Google account that was used to claim your listing. 
    • If you have not claimed your listing, please reach out so we can claim it for you and grant you access, or you can follow the instructions here.
    • If you do not have a listing at all, feel free to contact us so we can create one for you. Alternatively, you can create a Gmail account and then visit www.google.com/local/business/add to create one on your own. 


 
  1. Upon logging in, you will see your Google My Business account landing page that displays any and all of the Business accounts you own or manage. Select the business account that manages the location you would like to link with SinglePlatform.
  2. Click into the location (do not check off, just click into it). If you have multiple locations you are granting us access to, will need to click into each location individually. *​​​You will need to be in List View to click into the location(s). If your screen does not look like the photo below, please see: Google My Business: List View v. Card View
  3. Click the icon under the “Who has access” section.
  4. Click the people icon in the top right corner of the pop-up.
    • ​​NOTE: Only an Owner or Primary Owner of the Google My Business account will be able to add SinglePlatform as an Owner on the Location.
  5. Add the ID: 5316572918 and as the ID is typed in, the name of the location group will pop up. Choose GMB Managers SP and hit ‘invite’ Please note, you will still be the primary owner of your listings!


Your work is done!

Within 24 hours of receiving the invitation to your Google My Business listing, the SinglePlatform menu/services link will appear on the business’s Google Knowledge Panel and Google Maps listing.

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