Support Center

How to Claim your Google Listing

Last Updated: Feb 08, 2018 05:35PM EST

Want us to take care of it for you?

Thanks to our relationship with Google, our Customer Success team has the ability to verify a listing on your behalf and grant you access to have full control over that page. If you would like us to handle this process, please contact SinglePlatform at 929-254-0250 or, and provide the email address you would like access through.

If you would prefer to claim the listing on your own, b
elow you will find step-by-step instructions explaining exactly how you can get access to update this information.

How to Claim Your Google Listing: 

Part 1: Requesting Verification

Step 1: Search for your business on Google


Step 2: Click on “Own this business?” on the right side of the screen.

Step 3: You will be prompted to sign into your Gmail account. 
If you do not have a Gmail account, create one. 

Step 4: Once you’re signed in, you will be taken to a map. Search for your restaurant and find the correct listing on the map. If your listing doesn’t appear, choose the “Add Your Business” option and enter all relevant information.

Step 6: Ensure all of your business’s information is correct. If you need to make changes, choose the option “Verify Later.” If all of the information is correct, skip to step 9.

Step 7: You will be directed to your Google My Business page. To familiarize yourself with the tools Google provides, take their tour. Edit any of your incorrect information now.

Step 8: Once you’ve updated all of your information, click “Verify Now” at the top of the screen.

Step 9: Choose your verification method and follow the instructions provided.

Step 10: If you choose to verify by mail, make sure to be on the lookout for a postcard from Google that will arrive in 1-2 weeks. Once the postcard arrives, make sure to follow the steps on the postcard to finish your verification process.

Part 2: After receiving your verification postcard
  1. After you have requested to verify your business by mail, you should receive a postcard such as the one below with a numeric code.
  2. Login to your Google My Business account and a message about verifying your listing should appear at the top of the page. Click the button labeled ‘Enter Code’.
  3. That button should lead you to a screen prompting you to enter the code from the post card received.
  4. Once you enter the code, click ‘Submit’ and the verification process is completed!

For information on claiming your other business listings, click here.

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